1. What is REGESA?

REGESA is an organisation dedicated to empowering Assistance Dog handlers by offering optional visual aids such as the Green Card, Blue Card, and the upcoming Platinum Card with Airpass App integration. These tools are designed to simplify interactions in public spaces and make everyday life more accessible.

2. Is REGESA a registration service?

No, REGESA is not a registration service. We provide optional visual aids for Assistance Dog handlers who choose to use them. These aids are not legally required but can help reduce confusion and foster understanding in public spaces.

3. What is the Green Card?

The Green Card is a self-certification digital card that acts as a practical and discreet visual aid for Assistance Dog handlers. It is designed for those who prefer not to use visible markers like vests or harness banners. The Green Card costs £100 per year.

4. What is the Blue Card?

The Blue Card is a premium visual aid available exclusively for Assistance Dogs trained or certified by recognised organisations.

Handlers must provide verified documentation of their dog’s training or certification before being issued the card. The Blue Card costs £380 for two years.

5. What is the Platinum Card?

The Platinum Card is a premium solution for ultra-high-net-worth (UHNW) individuals. It will integrate seamlessly with the upcoming Airpass App to provide a bespoke travel experience, including pre-approved airline coordination, private jet support, and concierge-level services. Pricing details will be announced closer to its release.

6. What is the Airpass App?

The Airpass App, currently in development, will streamline air travel for Assistance Dog handlers. Features will include:

• Boarding pass functionality with integrated Assistance Dog details.
• Pre-approved airline coordination for smoother travel.
• Support for both commercial airline and private jet users.

The app will primarily support Platinum Card users but will benefit the entire Assistance Dog community as it evolves.

7. Do I need a Green Card, Blue Card, or Platinum Card to use my Assistance Dog?

No, none of these cards are legally required. Under the Equality Act 2010, Assistance Dog handlers already have the right to access public spaces. These tools are optional aids designed to provide additional convenience and confidence for those who choose to use them.

8. Are REGESA’s visual aids recognised by airlines or businesses?

While REGESA’s visual aids are not legally mandated, they are designed to reduce misunderstandings and simplify interactions in public spaces, including travel settings. The Blue Card’s verified credentials and the Platinum Card’s premium features make them particularly useful in more formal or luxury environments.

9. How do I apply for a Green Card or Blue Card?

Applications can be made directly through our website at www.regesa.org. For the Blue Card, you will need to submit verified documentation of your Assistance Dog’s training.

10. What if I can’t afford the Green Card or Blue Card?

We offer flexible payment options and discount codes for handlers facing financial difficulty. These are reviewed and approved on a case-by-case basis by REGESA management. Contact us directly to discuss your situation.

11. How does REGESA ensure privacy and data protection?

We comply with the UK General Data Protection Regulation (GDPR) to protect your data. Any information provided is securely handled and used only for the purpose of creating your visual aid. For more information, please refer to our Privacy Policy.

12. Can I give feedback on REGESA’s services?

Yes, we welcome your feedback! Whether it’s positive or constructive, your input helps us improve. Please email us at office@regesa.org.

13. How can I contact REGESA for more information?

You can reach us at:

• Email: office@regesa.org
• Phone: 0207 243 3849
• Website: www.regesa.org

We’re here to support you!